Citywide Services HVAC, Plumbing & Electrical

An honest and professional experience!! Mike and Jacob quickly responded to a bad AC unit in the middle of summer heat. They where honest and up front with the service and pricing also worked quickly to get my home cooling again. CityWide has earned my trust and recommendations to my neighbors and family for affordable services. Services: Repair HVAC, Install AC

Highly recommend Citywide. On a holiday weekend Mike & Jake showed up on time to install a new water heater at our house. Exceptionally efficient, professional and friendly, they made the process easy and we're happily back to hot showers. We won't hesitate to call on Citywide in the future. Thank you for being so good at what you do!

Being as brief as possible, this review is specific to the company's representatives general business practices in regard to their lack of tech schedule tracking and lack of customer courtesy calls or callbacks when tech are delayed. I am not questioning the company's techs ability to resolve issues. I scheduled a week in advance for service between 10-Noon. On day of service, I received no status or courtesy calls when the Noon hr went by. Knowing it is the start of peak season for AC issues and that unforeseen issues can occur, I was patient. At 12:15, I called and they didn't know whom I was and would call me back with a status. 45 mins later, I called again they said I was next on the schedule and would be there before 2:30pm. Again, 2:30pm rolls by without a courtesy or status call. I patiently waited until 3:49pm and called them again, they said they would check with their techs and called me back at 4:30pm saying they are still trying to reach their techs for a status.