Precision Heating & Air, Llc.

Just had a great experience with Precision’s technician Tom Carter. We had lightning strike very close to our home in the early AM hours and experienced a power surge as a result. Our upstairs HVAC was intermittently trying to turn on/off. Tom debugged our issue and discovered the electrical base/mounting plate to our Nest Thermostat was damaged. Luckily I had a spare on hand and Tom replaced it and we’re back up and running. Tom is super nice and incredibly customer friendly. Thanks again Tom! Service: HVAC system repair

This was my first and last time using Precision. They sent a tech out a week ago to diagnose the issue, he had no idea what to do, he was on the phone with another tech who told him all the steps he had to do and then that tech over the phone diagnosed the problem. After agreeing to repairs I've been waiting for a week and they have not called, I call everyday and they can't even tell if the part was ordered or not. Horrible customer service, untrained technician, cost twice as much to install a warranted part than other companies. I'll make sure none of my friends, acquaintances, coworkers, neighbors, etc...will not use this company.

Our A/C stopped working last night. I was able to get an appointment for the next day! With a newborn I needed someone to come ASAP. We had Abdul Wahedi and he was courteous, fast and respectful of the newborn in the house. He didn’t try and sell us anything just fixed our compressor and did our Fall check up. I recommend the service contract so you don’t have to worry about anything breaking down. So happy I went with them instead of our warranty provider who wanted to charge us double.