Smart Air Cooling and Heating

This was my first time using smart air, and experience overall was great. Jackie answered all my questions on the phone and was able to get me an appointment relativity quickly considering it's the middle of the summer. Originally the technician was supposed to come between 8-12, ideally around 11 am. They're also supposed to give a courtesy call 20-30 min before they arrive. I was a bit annoyed that I hadn't heard from anyone all morning, and it was 5 minutes to 12, so I gave them a call. Jackie quickly replied to my call and let me know that the technician got held up. Within minutes Jacob was calling me to let me know he would be there in 20 minutes. He was very knowledgeable and professional. He did a great job explaining everything and answered all of our questions. We were very happy with how things turned out, and are looking forward to having them back in a few months to get us ready for the winter!

Our AC went out days before my wedding and Smart Air not only installed a brand new unit in less than 24 hours, but Ambrose helped me navigate a claim on my home warranty for it. They did a great job on the unit and the customer service was great.

They over-deliver every time! I’ve used Smart Air Cooling a few years ago and they are my go-to company now. I had the A/C unit stop working on a rental house. I called them at 10am, they scheduled for a same-day visit between 5-9pm. It was going to be 104 degrees that day so my renter needed to find another place to work. At 1pm that day the service tech was at the house! They showed up hours earlier than I had expected, and had already called the tenant to meet up. The repair was done in one visit, and the tech gave me quotes for 3 different levels of repair. Everyone at this business is considerate, professional and honestly care. I highly recommend them! Service: HVAC system repair