Swift Air

Thought this co. Was great at First, but found out quickly in my opinion they are not. Sold me my Generac on July 29 or so, it still sits in operable on my property. I paid Mr. Castaneda $4500 for the plumber which I found out later he made the check to himself at his swift air company. I am a single, lady, senior citizen, and don’t have the time or money for this. He has done nothing to help me get this Thing resolved. Hopefully I’m helping others, steer away from this company.

First of all, my blower Motor went out, swift replaced it for $2200 which later I was told that I was robbed. Then this motor was a “special order” and did not come with a warranty even though it was OEM, and was told that if it went out the next day I was basically screwed. My unit froze up after and I believed the blower motor went out, turns out it didn’t, it was checked by the owner and the manager mark who said the motor was fine. I asked for that in writing and mark said sure not a problem give me 20 min. And I’ll email it to you, never came, not a man of his word. They said the issue is that my coils are dirty and they would have to completely take my unit out to clean the coils. I asked the price and the owner began with, it’s going to take 4 hours and three guys, that’s just the labor. My outdoor unit was never even opened up or looked at. No troubleshooting was done. They just determined it was my coils. So I decided to take out my meter and troubleshoot it myself. Turns out

I really appreciated that this company answers the phone, even on weekends and holidays. I also appreciated that the tech got back with me shortly after the answering service took my call to update me on his status. Same day service was provided both times we needed them. He had all the parts we needed in his van and quickly repaired the issues we were having. The techs were friendly and knowledgeable. This company earned our business for sure. Service: HVAC system repair