Swift Air

Thought this co. Was great at First, but found out quickly in my opinion they are not. Sold me my Generac on July 29 or so, it still sits in operable on my property. I paid Mr. Castaneda $4500 for the plumber which I found out later he made the check to himself at his swift air company. I am a single, lady, senior citizen, and don’t have the time or money for this. He has done nothing to help me get this Thing resolved. Hopefully I’m helping others, steer away from this company.

First of all, my blower Motor went out, swift replaced it for $2200 which later I was told that I was robbed. Then this motor was a “special order” and did not come with a warranty even though it was OEM, and was told that if it went out the next day I was basically screwed. My unit froze up after and I believed the blower motor went out, turns out it didn’t, it was checked by the owner and the manager mark who said the motor was fine. I asked for that in writing and mark said sure not a problem give me 20 min. And I’ll email it to you, never came, not a man of his word. They said the issue is that my coils are dirty and they would have to completely take my unit out to clean the coils. I asked the price and the owner began with, it’s going to take 4 hours and three guys, that’s just the labor. My outdoor unit was never even opened up or looked at. No troubleshooting was done. They just determined it was my coils. So I decided to take out my meter and troubleshoot it myself. Turns out

Swift Air techs responded quickly to an after-hours call and were able to get my AC up and running. The tech stayed even later to trace and identify the problem. They expedited a part and replaced it the following day. They went above and beyond to permanently repair the problem. I called them later to schedule the installation of a smart thermostat, and they quickly came out and quickly accomplished this even though it wasn’t an emergency. I give them an A+! Services: A/C system repair, Thermostat installation