Vaughn AC Heating & Plumbing Service

Responsive, trusting and very hardworking! I used Vaughn AC Heating & Plumbing Service to replace (remove/install) a warrantied HVAC compressor. I had an inoperable A/C unit. I called Walt, the tech/owner(?), after waiting two days (literally, two days in the middle of the Summer heat) on another company (Daniel’s) to quote me out and schedule an appointment. Eventually, that company provided one and I felt the cost (parts and handling = $1795.00) was too high. Walt arrived 1hr after our first call and diagnosed the problem. I didn’t tell him what the other company quoted me at. Walt diagnosed the same cause (free of charge), quoted me $700 less than the first company and preformed the work that day. He’s a man of his word, I trusted him to complete the work while I ran errands and he never came back to me for up charges. He didn’t ask for any money down / no deposit...we had an agreement, something many other companies can’t seem to comprehend nowadays. I can’t say enough posit

After getting an estimate of 1800 to replace coils (including parts warranty) from another company after it "discovered" a leak....I called Vaugh's. Walt gave me an estimate $600 cheaper....then came and investigated. He said he found no leak and recommended just waiting and seeing how it did the rest of the summer. After working several hours...NO CHARGE. It is nice that not everyone is out to burn you! I was left very impressed and thankful. Service: A/C system repair

I called to simply have someone come take a look at my furnace. The guy I spoke with was extremely rude and very unprofessional. He said he's too busy with commercial jobs and it would be at least 2 months. Before I could say anything he said BYE and hung up. What a jerk. I would never do business with someone that unprofessional.