Ugly Dog Heating & Cooling

Bravo!! The tech that comes to our home is knowledgeable and very kind and understanding that I don't know all that much about HVAC but tries his hardest to help me understand what the issue is (breaking it down Barney style for me) and also their customer service reps are phenomenal! They went above and beyond to help this HOT (sizzle!) lady get some much needed downstairs A/C. Ugly Dog you know what to do and set the bar extremely high for your competitors!! Service: A/C system repair

All the folks working at Ugly dog we're amazing. I needed to have my A/C unit replace and Esther, Russell, and the installers went well above and beyond what I expected. They made the whole process stress free on my end. They were very responsive and quick to answer all my questions and did a wonderful job with the installation. As a new home owner I was terrified of replacing my A/C but they made it so easy! Again, Ugly Dog exceeded my expectations both with their affordable price options and professionalism. Service: Install AC

The service was smooth and professional. The tech arrived within the timeslot, introduced himself, explained what he thinks we need for our situation, didn't try to upsell us on a new system which is nice. I would definitely use them again!