Comfort Star

I am very satisfied with the replacement of my A/C system at my condo in Houston's Medical Center area. Not only were the workers pleasant and friendly but the work and service afterwards was outstanding. They did a nice clean job (very professional) and our airconditioner is working great. I highly recommend using Comfortstar for all of your air conditioning needs. Service: Install AC

They sent a really professional guy who took the time to examine the whole system and explained the issue in a very clear manner. They also provided amazing maintenance tips. We requested the service by phone and were serviced the next day, as they were very understanding of the urgency. Service: Repair HVAC

I decided to get two opinions on an A/C issue and I’m thankful that I did. One A/C guy was recommended by my neighbor (because she had told me earlier that she knew a guy) and the other was Comfort Star (which I had used before - Shane both times). I called Comfort Star and was annoyed by the $65 service fee because the other guy didn’t charge anything for coming to take a look. Long story short, the other guy charged me $160 to replace a part that he thought would fix it (it didn’t - it stopped working 15 minutes after he left). He then came back the next day and said I needed to replace my entire AC unit ($3800 total included the friend discount). I was planning on canceling the Comfort Star appointment because I trusted the other guy but I’m glad I forgot. Shane from Comfort Star showed up and I expected confirmation of what I was told two hours before. Instead, I was told that the problem was obvious and no need to replace the entire unit as everything else was in good condition. I