Benchmark Service

Jack Schmidt of Benchmark Service came to the rescue. We had a different vendor install a Mitsubishi mini split in our primary bedroom. After numerous calls and several years of adding expensive refrigerant, we needed to have someone competent to repair or replace our unit. Since our original vendor would not stand behind their installation even though the unit was still under warranty, we called Jack. He responded very promptly and as the largest Mitsubishi mini split installer in Texas he had the parts, tools, and staff to properly replace the line set and indoor unit which was installed poorly by our original vendor. In addition, Jack and Benchmark Service charged us much less for the replacement than we were quoted by the original vendor. Benchmark did the replacement with quality and at a reasonable price. They replaced the poorly installed line set, replaced the indoor unit with a new and improved model, and did it all for less than the original vendor wanted just to repla

Wonderful experience with Benchmark! Jennifer, Jack & William were all great to work with. I wasn't the best communicator through the quote process, but they were patient with me and responsive. The quote was competitive and other folks didn't come close in some research. The install was great - quiet and quick! (We have a two month old in the house and she wasn't disturbed at all.) The unit looks and works great. Services: Installation, Heating system installation, Install AC, Ductless heating & A/C services

Jack is great to work with. Jack came out on a Saturday morning (how many contractors do that?) to give me estimate. Within a half hour he had explained everything to me. He gave full information and answered all my questions. We set a time for the next Tuesday Jack and crew showed up this morning when he said he would be here. He and his crew of 3 young men got to work right away. It took about 3 hours to install my new ductless unit. They were very neat and tidy. They cleaned up after they were done. Once finished, Jack explained how everything worked and showed me how to use the remote. I am very happy with my new ductless unit! Jack does great work and I highly recommend Benchmark Service. Thanks Jack!