The Air Guy

I had a hard time deciding which company to go with and finally decided on the Air Guy and I am so happy that I did. Johnny first came out to give me an estimate and ultimately did the install of our new AC system. He was very friendly and made sure to show me what was wrong with the old system. He also showed me all the work he did and explained what everything was and showed me how to change the filter and operate the new thermostat. Tim was equally helpful and friendly. I bombarded him with tons of questions to make my decision and he answered all of them, even when they were at 10pm. He also responded quickly to my messages. They did an awesome job and I would highly recommend them!

Had been working with Air Guy on 3 separate occasions specifically with Johnny without any complaints. He’s no longer with Air Guy, and upon having my AC go out again, they refused to come out and do a warranty checkup, regardless of my tenure as a customer and buying their products. Unprofessionally dealt with, and left me with zero reason to come work with them again. Rarely post reviews, but don’t want others to face similar issues when paying large amounts of money only to be treated like a stranger. Very difficult for them to find any documents of the services they’ve rendered to me. 2 thumbs way down.

Our experience with The Air Guy was great! Tim was professional and honest. He explained our AC issues in detail and provided short term and long term options. He arrived on time each day and always made sure the area he and his team worked in was clean prior to leaving. We will definitely be using the Air Guy in the future and are happy to recommend them!