The Air Guy

My elder mothers heater was non-functional for some time now, I live out of state and advised her to call around and get someone to come out and fix it. Of course she had A friend of a friend of a neighbor who claimed to be a licensed heating/ac repair technician. He took it apart and did not know how to put it back together. I finally steeped in and and did my research and found The Air Guy. All the reviews were AMAZING. Tim responded quickly and professionally but also very personable... and this was over the phone. My concerns were immediately put at ease and I knew without a doubt that Tim was going to get the repair done quickly and with reasonable honest fees. My mothers heater was up and working in just a few days ( a part was ordered) My mother had nothing but wonderful things to say about Tim and the other gentleman that was also present. I was able to pay over the phone with a credit card and even paid a small amount more for him to come check the unit in the summer and fal

I found The Air Guy on Google, I'm so glad I did!! I called at 7pm, told him the issue and 10mins later he was at my door. That itself was amazing!! He explained to me what the issue was and how he fixed it. I purchased a maintenance plan because I really don't think I'll trust anyone else with my AC unit. Tim was straightforward with the charges and explained how the plan works. If you're looking for someone you can trust with your AC repair, but are scared of being ripped off by one of those big companies because you don't know any better, call Tim.

Had been working with Air Guy on 3 separate occasions specifically with Johnny without any complaints. He’s no longer with Air Guy, and upon having my AC go out again, they refused to come out and do a warranty checkup, regardless of my tenure as a customer and buying their products. Unprofessionally dealt with, and left me with zero reason to come work with them again. Rarely post reviews, but don’t want others to face similar issues when paying large amounts of money only to be treated like a stranger. Very difficult for them to find any documents of the services they’ve rendered to me. 2 thumbs way down.