Coastal HVAC Supply - La Porte

The front desk staff should not give a customer a feeling of inconveniencing them during their chat in approaching the help desk while 2 employees talk. Not 1 of them asks "what or how can we help you with?" while we made a simple request of help. The coldness of both, woman & man in my interrupting their conversation was then, as I am no AC man, to be responded to in belittlement of what they are being asked to supply us with for our company's need in being helped. To pay money in this necessary help that is felt as such an inconvenience to, serve a paying customer in such an unprofessional approach is why I would not recommend this supply house. If you are having a conversation without the awareness of the importance of customer's needs when the client approaches you, you should not be at a help desk. A small purchase is one of the beginning stages of a worthwhile or worthless business relationship. In addition, if a client says, "Thank you for your help" with no response of gratit

Very nice people

Great customer service.....