1st Class Heat & Air

1st Class Heat & Air were easy to work with, great customer service and showed up on time. I’m in the middle of a remodel and worked around my schedule and delays by the other contractors Services: Install AC, Installation, Heating system installation

After using another AC company for years (forget getting service after hours or on weekends), I found 1st Class Heat & Air online. They had a 4.5-star rating and their website said same day service, so I gave them a call. This was after hours on a Thursday; I really didn’t expect a return call until the next day. A technician called me right back and was at our home within an hour. After he assessed the problem, he quoted me a price, and said that we needed to shut the unit off, and he would be back in the morning. They do have a service call fee, which I expected would be double, they only charged me for one. The technician arrived as promised, not only did he fix the problem quickly, but the price was lower than he had quoted. I asked him if they had a sr. citizen discount, he said they did and took an additional 10% off! I would HIGHLY recommend 1st Class Heat & Air; they are our HVAC company choice going forward. A very happy customer!

I won't recommend this service. The only thing they want is to sell you new unit instead trouble shooting and repair. My rental property's unit stopped making cool air, so we called them in. After some inspection, the technician claimed the coil was jammed, and need to be replaced. They provided a quote of 4,800. We immediately felt it pretty suspicious about his diagnosis. We found another AC company next day, and he found out the issue was caused by expansion valve. He replaced the expansion valve and recharged 410a. The whole job cost $800. Service: Repair HVAC