About
Total Air & Heat Co. in Plano, Texas is a full-service air conditioning contractor and repair service as well as a heating contractor. They provide a variety of services, such as air conditioning installation, repair and maintenance of air conditioning systems, new and replacement systems, and duct cleaning services. They also offer installation and repair services for all types of heating systems, such as gas furnaces, heat pumps and a variety of other heating systems. Total Air & Heat Co. has a wide range of experience and is committed to providing the best service to their customers.
Ratings for Total Air & Heat Co.
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Reviews for Total Air & Heat Co.
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They replaced one of our units which was a great experience. I thought I needed to replace another however we, with the rep’s assistance, decided to wait and treated the meeting as a planning and budget meeting! Low pressure and they took a consultative approach which I appreciate! Services: HVAC system maintenance, Installation, Install AC, A/C filter replacement
Their service exceeded my expectations. In a time when other companies were scheduling appointments for next week due to overwhelming demand, Total Air went above and beyond to accommodate our needs promptly. From the moment I contacted Total Air, their team displayed professionalism and a genuine desire to help. The person who answered my call was attentive, patient, and took the time to listen to my concerns. They understood the urgency of the situation and assured me that they would do their best to assist us as soon as possible. To my surprise, Total Air managed to fit us into their busy schedule the same day. This level of responsiveness and commitment to customer satisfaction truly impressed me.
Andy was a real professional and personable, too! He worked diligently to find out the problem with our outside unit. Although he couldn't fix the problem today (needs to order a part), he devised a safe work-around to keep the unit running so my family can stay cool until the next step. He discussed repair or replacing the unit, offering alternatives and cost considerations. Much appreciated! Service: Repair HVAC
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |