Casa Mechanical Services

EXTREMELY POOR SERVICE! Our BRAND NEW a/c wasn't cooling properly and Casa Mechanical is contracted on our home warranty so we gave them a call. They came out and identified the problem and ordered the part. After a few days they came back to install the part on a Friday afternoon (today). Before even checking that they brought the right part, they took apart my a/c unit THAT WAS COOLING BEFORE THEY TOUCHED IT and THEN told us that they brought the WRONG part and refused to put our a/c back together! So now our a/c is completely OFF and broken. Before they took it apart, it was only running a few degrees warm. I called and spoke to someone and he told me they will not come back out until Monday so we will have to deal with our house having a broken a/c in 108 degree heat all weekend! I asked to speak to a manager and they transferred me to a voicemail. I would NEVER do business with this company! Their hold music even says "We treat your home like our own." which is a total lie. Incomp

Technician Aferny was very professional and immediately found my problem with the AC unit. He thoroughly explained to me why my system was not blowing cool air. Thank you for the great services. The price was economically affordable. Kudos to his customer service and knowledgeable skills! I will definitely use this company again because they installed the system during the construction of my house in 2014. I had this system for nine years. Service: HVAC system repair

I called my builder for a new build warranty claim as our inspector showed the temperature differential was off. The technician Chance showed up for our appointment on time and friendly, explained the possible reasons for the results my inspector found, and made sure he got the correct readings and showed me before leaving. Employees like Chance give Casa Mechanical a good name and should be recognized accordingly. If I ever have an issue again, I'll be requesting him specifically. Service: HVAC system repair