Alpha/Omega A/C & Heating

I definitely had a great experience with this company. Satisfaction is what they delivered. Martin the technician was really knowledgeable and telling me why the unit was not working. Martin also found a leak that was not part of the original problem. He repaired that as well. I am so thankful that he found this because I would of have additional problems in the near future. Martin also went above and beyond to get the job done even though it was late in the day.

My AC went out on Saturday (7/15/17), Martin called me back within a few minutes, gave me an estimate and we scheduled a repair. Martin showed up, was very thorough, did a replacement of my unit. He left late (10:30pm,but job was done right!! I would definitely recommend him, as he is very honest up front. And will do the job right, That's great customer service. Alpha Omega will be my go-to for any AC needs.

I would give them 0 stars if possible. This guy let us go a week in Texas summer without air conditioning without reason. Lied to us 4 different days saying he was coming, never did, was 2, 3 and 5 hours late for each appointment, and didn't follow any safety procedure you could think of. Awful. He wouldn't answer his phone, voicemail full and non responsive. If I could have had a different contractor, I would have, I was given no choice by the home warranty company.