E-Zone Electric

Several outlets around our main living room didn't work and the lights couldn't be turned on. We suspected it probably had to do with a faulty circuit breaker. We called E-zone electric out to diagnose the issue. The technicians showed up promptly and very professional. Within 5 minutes of opening the main panel of all the circuit breakers, they found that there was one loose one. All they had to do was tighten the loose one and it was fixed. How much did they charge for this 5-minute diagnostic and tightening of the loose component? $170. When I called the company to ask them why they charge so much for a diagnostic service where they did not have to essential fix or replace any broken component, they said their usual service fee is $65 and the lowest charge is about $90 for a simple service. I asked if they can charge us either $65 for the service call or $90 but they refused. They agreed to reduce $25 from the $170 charge. It was our mistake not to ask how much it cost for a service

I am a Realtor in Montgomery County and every time that any of my clients or friends have an electrical problem looked at or need to have an Electrician perform an upgrade, I always send them to Mike Pace with E-Zone electric. The customer service is phenomenal and they are always on the lookout to save money for the customer. I have too many fellow clients that have continued to use E-Zone to name. I give them my highest recommendation and would ask you all to let them speak to you.

DO NOT USE THESE PEOPLE!!! I called them on 8/19/19 to get an isolated circuit to my microwave because the breaker tripped every time I used it. They told me someone would come the next day. I was impressed. They called later and said, no it would be the following week, on Monday 8/26/19. I then made an appointment to have blown in attic insulation for 8/27/19. I called E Zone Electric on Friday 8/23/19 to verify that they were coming on Monday, because I didn’t want anyone in the attic disturbing my new insulation after 8/27. They assured me that someone would be at my house between 11-2pm. I called at 1 pm, 2pm, and 3 pm. No one answered the phone, so I left messages. No response. I went to the office. It was locked up. So now I have $3000 of new insulation in my attic, and I have to get an electrician to install a new circuit, and mess up my insulation. I AM SOOO ANGRY!! I still have not heard from these yahoos!