At Home Services

Three times they came out to fix the problem could not figure it out. Finally ordered a part. Then did not show up or call when schedule to install twice. After the second no show they gave me some story about how they opened the part and it was broken and they were too busy too call me and tell me so they just no showed again. In the meanwhile the problem of a leaky dishwasher got bigger and ruined my hardwood kitchen floor. The hassle and headache of this company is crazy. Do not use even if your home warranty company schedules request a new company. They will waste your time and never fix the problem.

Awful to work with. Poor professional skills, does not care for customer whatsoever. Required several visits by technician to try and diagnose furnace. Swapped a few components with no luck, furnace continued to malfunction. Hired a different technician with another company after recall period expired. They got it fixed and it was just a bad circuit bard that was still under warranty by manufacturer. Don't waste your time with these guys. Service: Heating system repair

Be prepared to wait weeks for a Technician to show up from At Home Services, and making multiple appointments before they even get it right in their calendar. This was a Home Warranty matter that was scheduled in a three way telephone conversation with the representative of the Home Warranty company. After waiting for four hours, I called At Home Services: they denied ever having an appointment. I then called the Home Warranty company; another three way telephone call and At Home Services admitted their error, but I still had to wait for another several days before one of their technicians would come out to "diagnose" the problem of replacing our toilet. It cost me $45 to have the technician replace a valve (a 10 minute job) and identify that the toilet was actually missing from the bathroom (it had been removed by the mitigation team). Technician said, "I'll call you back in 45 minutes to tell you what toilets are available and to come back to install it." That was several weeks ag