At Home Services

Three times they came out to fix the problem could not figure it out. Finally ordered a part. Then did not show up or call when schedule to install twice. After the second no show they gave me some story about how they opened the part and it was broken and they were too busy too call me and tell me so they just no showed again. In the meanwhile the problem of a leaky dishwasher got bigger and ruined my hardwood kitchen floor. The hassle and headache of this company is crazy. Do not use even if your home warranty company schedules request a new company. They will waste your time and never fix the problem.

First call about broken garage door spring was December 13th. Just received yet another cancelled appointment call. This is the 3rd cancelled appointment. They first came out just after Christmas to diagnose ( 2 week wait). 3 weeks or so after that they were schedule to do the fix. When the tech came out he realized he ordered the wrong spring. Then 3 scheduled appointments later all have been cancelled. Its now Feb 7th and we still don't have this issue fixed. If you want speedy service call someone else. Extremely poor service. Companies like this should not be operating at this level. If I were the owner I would be ashamed to call my myself a business owner. Don't tell people you can do something and not follow through. I tried to give them every chance to pull through. But the 3rd cancellation made me feel completed to let other consumers know that this company is very bad at what they do. The owner should consider closing the doors and maybe getting a real job not disappointing th

I was referred to this company for service on my air conditioner and had read the reviews and wasn’t feeling very confident with them. When the technician arrived I told him I wasn’t pleased with all the negative reviews. He introduced himself (Tony) and explained he was now the new owner and he had laid off all of the technicians that had worked with this company. He was doing all of the repairs himself until he could find well qualified personnel. He was right on time 11am on Monday. Determined what the problem was and submitted his recommendation to Choice before he left my home. He called me Wednesday morning and said he had not received approval from Choice. I sent Choice a message and explained that we were awaiting their go ahead. I had barely sent the message and Tony called and said he had received approval and asked if I was going to be home and he was on his way. He fixed the air conditioner and checked the vents inside. Claim was submitted; analyzed and repaired within fiv