United Roofing & Exteriors

Excellent job! Very professional! Thank you Jose Velazquez and Rich Kim for the exceptional customer service! We appreciate everything from start to finish.

Unfortunately, I have mixed reviews about United Roofing. I really wanted to leave a 5-star review, but at this point I cannot due to a lack of communication and follow through. I worked with Bill throughout this whole process. At first, he was extremely helpful and thorough in his communication. He seemed well knowledgeable about roofing and inspections. I especially felt well supported throughout the insurance claim process. He was regularly checking in and made himself available to speak with me and my insurance provider. Bill was fantastic throughout this stage in the overall process. Once I provided payment for the roof, communication started lacking. I had to initiate any conversation about when the roof was going to be installed. While I was hopeful to get at least a 24 hours’ notice about the roof installation, I was surprised by a text from Bill at 6:58AM in the morning stating that the “roof is being done today.” As I read this text, I heard trucks pulling in and soon receive

The roofing service I received by Richard Kim was outstanding in numerous ways. The contacting process, the insurance interface, and the supervision of the roofing repair and gutter installation was among the best home service I have ever received. Richard Kim is easy to work with, highly reliable, sincere, and a truely knowledge professional. His explanation of how and when the work was to proceed as well as his immediate responsiveness to my phone, and text message inquiries was timely outstanding. I highly recommend his service to all those in search of an excellent roofing contractor. I would not hesitate to hirer him again for roof a repair or installation. When you find the best, there is no need to look any further for a highly competent roofing contractor. Services: Roof repair, Roof inspection, Gutter repairs