Tidewater Roofing

My wife and I were in need of a roof replacement. So, we spent time shopping around and getting different quotes. Eventually, I came across Tidewater Roofing. They sent Homer Gurganus out to give us a quote. He was very personable and polite. He gave us a reasonable quote compared to other quotes from different companies. So, my wife and I agreed to use their services because of Homer's great customer service, the price, and eagerness to replace our roof (surprisingly, my wife and I had this problem with other companies). However, this is where the pleasantries ended. The first sign of poor communication arose when it came to paying the down payment for the services. I waited over a week for someone to contact me to make the down payment. I eventually had to call them. I'm not sure if this was a misunderstanding on my part or a lack of communication on Tidewater Roofing's part. Either way, I was happy to start the process to replace our roof. Once the down payment was made, I was told

Our addition had leaking flashing. Tidewater Roofing who is the first to send out an estimator who was on time and very efficient. The bid came in and the job was scheduled within a couple of weeks. The job was done quickly, neatly and was done well. We have had several rains since getting our roof repaired and no problems now nor do we anticipate future issues. Tidewater Roofing was recommended to us by an insurance adjuster, which says quite a bit about them. I would not hesitate to hire them again. Service: Roof repair

This is a long overdue review of a roof and carefree gutter installation in 2018. The price of the roof and the gutters was very competitive, the install was perfect and we have had no issues with the roof or gutters. We actually thought we had a leak a few months ago, and when we called, a technician was out in less than 24 hours. He found it was a piece of siding on the house that had come loose and was letting water into the attic. The technician took pictures so we could see the problem, sealed the gap with a temporary fix (even though it wasn’t a roof problem) and there was no charge. Outstanding customer service. Highly recommend! Services: Gutter installation, Roof installation