Michael & Son Services

Two technicians came out today for different issues. Al was super great, he was kind, incredibly informative, and efficient. Patrick was phenomenal, probably the best at-home technician I’ve ever interacted with, he really went above and beyond. Overall, Im very happy I chose to go with Michael & Son. Also, shout out to the customer service team because they were so accommodating and friendly. It’s so awesome that they offer services on a Saturday as well. Highly recommend this company! Services: Toilet repair, Garbage disposal repair

My tankless water heater/radiant heat source shut off randomly. I had a few different teams come check it out and Michael and Sons was the only one able to analyze and diagnose correctly. Terry was really informative, on time and talked me through the details along with helping me better understand my system and the things I can do to maintain it. I wouldn’t call this a gripe but M&S was by far the most expensive service of all the quotes I got. I can’t complain since they actually figured out the issue and got it fixed but something to be aware of. Excellent service and overall positive experience with the company. I will use them to do my maintenance in the future. Service: HVAC system maintenance

Service Technician Chris Cox was dispatched to assist with a no cool call as a result of an issue with our AC. He contacted me and provided an accurate ETA and was on time ready to work! He took the time to explain what had happened with our unit and showed me how he made the repair. Once he verified everything was working he explained the maintenance packages that the company offers and was not pushy with trying to sell. He was the most professional and friendly technician we have ever had work at our house. Oh and had a great sense of humor which is hard to find! We will be scheduling a future maintenance package inspection and signing up in the next few months. Highly recommend this company!