Vancelectric

I worked for Vancelectric for almost 2 years. Of all the jobs I've had this one was by far the best. Everyone that I worked with is knowledgeable, honest, and always worked hard to get the job done right. Vance always put the customer first and made sure they were happy after the work was done. It was a pleasure working with such a great crew and I wish them all the best. I highly recommend Vancelectric for any electrical and generator work you need.

Vance electric installed our Generac Generator. We were very happy with the installation process and will be using them for the annual maintenance.

Called this company near end of July, was told it'll take two weeks to get an estimator to come out. When estimator came, he said for the whole house generator it'll need this module and that module, and total will be around $12000. Said he'll give us a written quote. That was more than 2 weeks ago. Nothing happened. My wife actually CALLED THEM and some office lady said the estimator will email us in a few days. So far it's been another week, nothing. No email, no phone call, nothing. Ironically the estimator was boasting how if we bought the generator in August, we can enjoy Generac's extended warranty for free. Well, that's kinda hard to do when they can't even give us a proper quote!! It's hard to do business with a company that can't even be bothered to respond to the most basic request. I'd give them ZERO stars if possible because technically, they did nothing. I hope ours is an isolated case and that you have better luck with these people.