Vancelectric

Vance is a great guy, very honest and dependable... Fixed our generator that needed new gas line, did all the work professionally and charged me less than what he estimated. Highly recommend Vancelectric !

We finally got fed up with the power company's repeated outages during snow or other weather events and decided to get a backup generator for the house. Our next door neighbor recommended Vance and we went with him without the exhaustive research I usually do before taking on a major expense. And I'm so glad we did. We got a 22 kw Generac propane-based generator and a 1000 gallon underground tank. The experience was superb from the very beginning to the very end. Vance is outstanding in every respect. In my opinion he has achieved excellence in his profession. The work was completed with highest quality, and well worth the money. Strongly recommended.

Called this company near end of July, was told it'll take two weeks to get an estimator to come out. When estimator came, he said for the whole house generator it'll need this module and that module, and total will be around $12000. Said he'll give us a written quote. That was more than 2 weeks ago. Nothing happened. My wife actually CALLED THEM and some office lady said the estimator will email us in a few days. So far it's been another week, nothing. No email, no phone call, nothing. Ironically the estimator was boasting how if we bought the generator in August, we can enjoy Generac's extended warranty for free. Well, that's kinda hard to do when they can't even give us a proper quote!! It's hard to do business with a company that can't even be bothered to respond to the most basic request. I'd give them ZERO stars if possible because technically, they did nothing. I hope ours is an isolated case and that you have better luck with these people.