Exterior Medics

Although I’m not a customer, I can speak to the great care Exterior Medics places on their customer service and culture within the company. I’m a rising senior at James Madison University and am currently doing an internship at EM. From day one, they welcomed me with warmth and enthusiasm. They trusted and respected me even though I’m just an intern, and I noticed this is how they treat their customers, too. Throughout the day, the team is collaborating on ways to make sure each customer is happy and well served. If there’s ever a problem, they jump into action, solving the issue quickly and efficiently. I know a lot of companies say that customer service is their first priority, but at EM, it’s really true. And I can also say that the leadership team highly values their employees. This makes sense to me because when you’re happy as an employee, you’re going to do your very best to serve your customers as well as you possibly can!

We used Exterior Medics in 2021 to paint the exterior of our home, and to replace shutters and a garden retaining wall. Their work was of such quality that we did not hesitate to call on them again this year to remodel our deck and add railing in the front garden. In both instances, Ron Rodriguez has been our project contact, and he has provided consistently excellent service. He is creative; delivers high quality work; is responsive, attentive, and always available to resolve issues if/when they arise. In sum, he is a terrific representative of the company. We would use Exterior Medics in the future without hesitation. Service: Exterior painting

Exterior Medics did a excellent job replacing 130 year old slate. I highly recommend this very professional contractor. Service: Roof installation