One Hour Heating & Air Conditioning of Hampton Roads

Very honest company that does the right thing. My technician Felix was amazing and worked late into the night to get my problems resolved. I have been a member of the comfort club since I had my system installed and it had always been well worth it. This company is one I trust and would always highly recommend.

Our ac went out tonight so we called to set up an appointment, it was going to be tomorrow before they could come out. A short time after calling we received a call saying they had a technician on their way to us tonight. Cheyenne came and did a fantastic job getting our ac working again. We have been using one hour for about two years now. They do all our cleaning, system inspections and repairs. We have had great experiences with all their technicians. Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, Cleaning, A/C system repair, Heating system maintenance

Total bait and switch and their pricing is criminal. All we needed was some refrigerant. The system was just repaired, lines vacuumed, and just needed the charge topped up to the appropriate level. I confirmed with the scheduler that there would not be any additional labor charge beyond the $150 evaluation fee...just the cost of refrigerant. When the technician arrived, he was very professional and knowledgeable, but explained that he would have to charge me an additional $750 to set the charge in our system. When I called their office, they tried to say that the $750 charge wasn't labor, it was just how they charge for refrigerant. Basically, $150 gets you nothing....just sunk cost so that they can spring their ludicrous pricing chart on you. An entire 25lb tank of refrigerant is $300. We may have needed a couple lbs max, and they are trying to charge $900 for $36 worth of refrigerant and 20minutes of labor. $150 Evaluation Fee $750 Cost to add refrigerant. Highway Robbery Run!