About
Benjamin Heating And Cooling in Federal Way, Washington is a HVAC contractor, air conditioning contractor, and air conditioning repair service that provides a comprehensive range of services to their clients in the Seattle area. They have worked on projects of all sizes, from residential projects to large-scale industrial applications. With 30 years of experience in the industry, their staff of certified technicians can handle any job, regardless of size or complexity. They also offer energy efficiency upgrades that enable customers to save on their energy costs. Furthermore, their friendly staff provides timely customer service and offers assistance in selecting the best equipment and components for their specific installation. For quick, reliable, and quality service, Benjamin Heating And Cooling is there to help.
Ratings for Benjamin Heating And Cooling
Boosted accuracy with combined honest ratings!
- Overall Rating
google
Reviews for Benjamin Heating And Cooling
We only show the 3 most relevant reviews to save you time.
DO NOT USE THIS COMPANY!!!purchased a furnace in feb of 2023. In September or 2023 the unit had a bad board. Tried to contact the company 58 times( yes I went back to count and can show the screenshots.) they kept telling me that a tech would reach out. No response and not follow up from anyone. I was hung up on over 15 times when trying to get information about my warranty. I will be taking them to small claims for the cost of labor, parts, time spent on this issue. Have also reached out to the BBB to take action against. They contract all the work to third party so you only deal with them for scheduling. It’s a pain. Incredible waste of time. Do yourself a favor and go to someone else. Service: HVAC system maintenance
Jimmy was incredibly professional. Despite it being an evening appointment, he was more than happy to help us out and went above and beyond in his explanation of the repairs. His expertise was obvious, and he was also incredibly kind. The pricing was also great, so all in all it was a pleasure to work with him. We'd give him this company five stars any day.
they offered a complimentary inspection and the guy came out and said our house was going to burn down if we didn't buy a new furnace and he gave us a bunch of reasons. he then charged us $89 for the inspection and we said it was supposed to be free. He talked us into believing we needed a new furnace and this would be considered down payment so we paid. feeling unsure we got two more opinions who both said our furnace was absurdly fine and told us people will use scare tactics to get you to purchase a new furnace. we called to get a refund and they said they don't know how to refund. stay away!!! they just want your money and are absolutely clueless and heartless. we are working with the BBB to fix this so they can't do this to anyone else
