Five Star Mechanical

We have a 20+ year relationship with five star. They installed our HVAC system and have maintained it all these years. They have always been quick to respond to problem calls and all their people are professional and polite.

I called this company because they repaired my freezer in the past and I had no issues with that service. The second time was not the same result. After three techs came out on three separate occasions and replaced half the parts, my freezer was still broken. After the second tech, I was told it was working so we replaced our inventory just to lose it all several days later. This was followed up by a sizable bill 2 months later.

The name says it all. Our heater went out just before Christmas. I contacted them the day after Christmas, expecting it to take days if not weeks to receive service (like every other company I called that day) I was contacted later that night and was told they would have someone out the next day in the late afternoon. 8:00 am that day I received a call that they were on the way, they arrived before 8:30. This company blew my expectations out of the water! I could not recommend them enough.