Best Plumbing

I had a very disappointing experience with Best Plumbing. I am extremely confounded by their billing system, poor communication, and total lack of transparency. I hired them for a shower faucet repair. After the "fix", I received a bill (no itemization or explanation and no upfront estimate) paid $630 for it which I found very frustrating, especially since the repair was non-sensical (the functioning of the handle did not correspond to the base plate, the range of tolerable water temp was about a centimeter, making it hard to shower without scorching oneself or getting icy water, they left a screw out). The faucet failed within the month so I called for a redo. The person on the phone said it was under warranty but wouldn't give me an estimate since they said it would depend on how long it took the technician. The technician returned and serviced it a second time. This time I purchased my own hardware to save on some of the charge. When he came back, he was there for most of d

Travis, the plumber from Best Plumbing was great. He was professional, through and patient. I needed help finding a leak from a washer/dryer. He spent time to isolate each area of possible leak. Once found he offered a solution and done. Didn’t try to upswell, or over inflate the problem. I will definitely use them again. Service: Plumbing leak detection

I needed to have a clogged sink cleared in my condo while I was out of state and was anxious about coordinating service. The appointment schedulers were very pleasant and helpful during multiple callbacks as I arranged a family friend to meet the plumber onsite and navigate the locked building entrance. Their patience and calm manner was much appreciated! Service: Drain cleaning