Five Star Plumbing LLC

Apparently there are some communication issues. I was supposed to confirm that Friday, the 5th, was going to work. Having a 3:00 appointment didn't confirm that, I guess. Got a call late Friday to reschedule. He said he'd call me on Monday, the 8th, in the morning and he'd let me know what time Monday afternoon would work. Here it is the 13th....and I've still heard nothing. They will not get my business. I should not have to play scheduler. If they want my money? Be responsible.

I called Five Star yesterday evening and spoke with Jenny who was amazing. She apologized that they were booked solid until Monday and provided me with the name of several other plumbing companies. She booked me for Monday in case I couldn’t get another company any sooner and said she would call me back if they had any cancellations. Jenny called me the next morning and was able to dispatch a plumber out at 8:00am. The plumber, Joe was at my house on time and immediately went to work. Joe cut out and replaced a bad fitting in a challenging location and ensured there were no more leaks. He was extremely polite and professional and cleaned up everything before he left. Great customer service and quality work, all at less than 1/2 the price I was quoted by Goldenseal. I could not be happier with this company and will recommend them to everyone.

This company is the Best in town. I called Jenny today because i needed a plumber ASAP to come out to my customers house. They were there 9 minutes later. I have also called them for my other job, and they quoted me at less than 1/2 the cost of the first 2 bids. This is the way all service contractors should be. if your 1st call isn't to these guys, that your mistake.