Apex Roofing & Restoration

I sensed that Kerri would be good to handle a new roof project a few months ago when I asked for a quote. She tried to get insurance to pay it (was justifiable) but my carrier would not. So I told her if I ever needed a roof I would call her. Well fate brought that need up on a different house a couple weeks ago. Now that we are done I know I nailed it! She was AMAZING in every respect. Careful in the engagement process to fully inform me of all the project’s aspects. And constantly engaged during roof replacement process. Never met a better person to work with and I’m 72 and own 5 houses currently. Would HIGHLY recommend her to everyone looking for roofing needs. You can’t possibly find a better person or better care.

I’m adding to my review that I originally posted below. Still no solution. This is now going on a year and a half. I added a photo of the streaking that is now a permanent stain from the poor quality. They sent out their quality person on 1/18/23 but never reached us to resolve what he noted. I had to call, email and spoke to someone in customer service who called me back . They are not offering to fix the staining or the other repairs needing fixed. The roof is covered for two years, but they’re not doing anything except stalling and pushing me off. I need to go to the next level here. It is very emotional, stressful, embarrassing and time consuming. We have been dealing with Apex Roofing for a year. A YEAR!!!!! They’re completely unprofessional, with high turnover and terrible follow through. We have missed so much work and feel so stressed and physically ill after dealing with them. The whole experience has been awful. We have streaks coming down our beautiful whi

I had Apex replace my damaged roof and gutters. Kerri Wallis helped me every step of the way. She was very quick to respond to all my questions and very patient with me when I had even more questions. She was understanding when problems arose and helped get them fixed in a timely manner. She made this experience very easy for me and I was blown away at how accommodating she was to getting job done. Thank you Kerri!