Bradberry Service Company, Inc.

My Carrier unit went out last night again. We have 2 units, one for upstairs and downstairs and they have gone out interchangably 5 times in the last 3yrs. The units are only 3 yrs old and I have always called the company that installed them in our new house in the first place P&C, well this time I said I am trying someone new because this is ridiculous for 2 units to keep going out. Bradberry came in today and arrived earlier than scheduled and Colby was my tech who sensed my frustration from the start. He checked everything and was extremely thorough. He took his time to look through both units even though I was calling for the 1 and just checked that for me just in case and considering the history. He found issues and it was clear this company knows Carrier better than anyone. He was able to change out all the parts including the blower motor and even took video/pictures of the units malfunction in order to explain the problems to me in laymans terms. He even spotted an issue

Our AC was not working in the heat of Tuscaloosa in August. Jonathan not only responded to my request timely but also scheduled our appointment to coincide with our availability. Colby diagnosed the issue quickly and offered a practical solution that was cost effective. He also walked me through his assessment to ensure I understood. I highly recommend Bradberry! Service: HVAC system repair

Ethan arrived during the designated window and quickly diagnosed the problem. He had our unit working again within minutes. He is extremely professional and knowledgeable. Thank you, Better Service Company. And thank you, Ethan! Top notch. Service: HVAC system repair