Scottsdale Plumbing Co

Forest rocks and rolls, called me minutes after I phoned saying I was not an emergency and was told to expect a call the next day. He gave me a realistic quote based on my telephone, no knowledge information, was so right on the quote, and told us to bag and hold damaged stuff and make an insurance claim ( I really didn't think of that)! Go Scottsdale Plumbing! I am recommending to everyone who asks! This is the plumber to call when your close friend/family member can no longer do it!

I requested a service call on a Wednesday and was scheduled for a plumber to come to my location at 8 AM the next morning by a friendly employee in the Scheduling Department. Plumber Nick arrived minutes before the scheduled visit and was able to assess the situation and give a quote for the approximate number of hours that it would take to complete the project. He completed the project within the estimated time and did everything satisfactorily. Nick has good communication skills and should be considered a highly valuable employee. The project was to replace a Febco Pressure Vacuum Breaker (PCB) on my irrigation system. My concern that may help other customers was that I was charged $148.15 for the PCB. Sprinkler World sells the exact same unit for $70. RECOMMENDATIONS FOR FUTURE CUSTOMER: Get a written quote with approximate charges for parts and if the $25 TRIP CHARGE can be waived if job is started immediately.

Yet another disappointment by Scottsdale Plumbing. They hire anyone to work for them and have inexperienced plumbers. DO NOT LET THEM INTO YOUR HOME! My uncle had work done by them yesterday and left him without hot water after charging him over $500 to replace parts that were UNDER WARRANTY and it's been 38 degrees the past several nights they've been without hot water! Here is the invoice to prove it (2 elements, 2 thermostats). They installed the water heater in April 2018 so it was less than a year old with a 6 year warranty and it went out last Saturday. Today is Wednesday! The tech, Mario, admitted to not knowing anything about electrical, but proceeded to replace every part on the water heater anyways. We called another plumber out and within 10 minutes he had the problem diagnosed and fixed, making hot water. The tech failed to open the other junction box in the wall, leading to find the fried wire exposed in plain view after he opened it and looked in there with his flashligh