Bert's Electric & Plumbing

I had a low boy water heater installed.It was a tight space and it took a lot of work.Craig was the lead technician and he had to take off the door and the frame.He ripped up a part of the wall and it needed repair.He never expressed to me that when he took off the frame that there would be damage.He never apologized or suggested that the company would fix the damage.I left two messages with the receptionist and never received a call back.I got two bids for $200 and $300 to repair the wall and both told me that the frame could have been taken off with no obvious damage.They both thought that it was sloppy and done out of frustration because the water heater was difficult to install.I accepted the bid for$200 and the work will take two visits to repair and paint.I received a call from Ken another technician and he made excuses and offered no help.I would not recommend this company. Service: Water heater installation

John was the technician that came out and saved the day! He was very professional and friendly and made the whole experience pleasant which is no easy feat when unclogging a backed up drain! I highly recommend them! Thanks again John! Service: Drain cleaning

This was, by far, the worst experience I've ever had with any "service" company. The owners are rude and unprofessional, they show up when they feel like it, do the work they feel like doing and charge a premium price for subpar work. It was a nightmare dealing with them because they have no knowledge of customer service. Really, just awful.