Independent Electric

I hate leaving bad reviews, but what happened after Independent Electric installed an EV charger at my house could've been dangerous. I contracted Independent Electric to install a home EV charger back in July 2021. I had no issues for 15 months — I even referred them to family after. In late October 2022, my wall charger suddenly stopped working. Inside the junction box, a wire had overheated and melted its surroundings (see the pics below). I called the electrician from Independent Electric who told me he wasn’t sure what the issue could’ve been, but offered to repair it (not for free — I was outside the 1yr warranty). After I told him I wanted to get a second opinion and have another pro check his work, he texted me that they were suddenly booked out for 3 weeks and recommended I get someone else to work on it. Not exactly white glove customer treatment. I ended up going with Bonney — the new electrician said that while Independent Electric’s work was spec’d correctly and what happe

Steve is the epitome of an ideal pro: courteous, knowledgeable, efficient and patient with a clueless client. I wanted to replace two two-bulb flourescent kitchen ceiling fixtures with an LED ones. The old fixtures were embedded in a 48" x 48" cavity, four inches deep in the ceiling. After consulting with the Home Depot lighting expert, I bought two 48" x 24" fixtures he said will fit in the cavity. Well it didn't. Steve offered a couple of suggestions, one of which was he will find the right fixtures that would work. He responded a couple of days later with the new fixtures. They are very modern-looking 24" fixtures that fit the cavity perfectly, and, despite the smaller size, are brighter than the old ones. Steve, mercifully ignored our cluttered home, came an installed them in short time, even answered a few questions I had about other electrical matters. My wife and I are very happy with the new fixture. Six stars if I could give them.