Moore Home Services

Darryl and Eduardo were exceptional. This was the first time I used this company and I was very impressed. They came right out, the team work was great. They were both professional, knowledgeable and explained my air conditioner issue in clear and concise detail. The office team was great too. I would highly recommend them.

I had a couple of issues with my AC/heat pump and scheduled an appointment for June 13, 2018. Bernie called me mid-morning on June 11, 2018 to see if I was available for the service call that day. I said I was. Darryl showed up within the hour of the appointment. He had serviced our system previously for a different problem, so I knew him from then. He was his usual friendly and professional self. I told him that there was a clanging sound every time the AC ran and also that the fan would not run. He went to work right away and fixed the problems within 30 minutes! Best of all, he only charged me for the basic service call fee! I highly recommend these friendly and professional folks for any plumbing, heating, air conditioning problems.

FIVE Stars for Laird. He just left my mother’s very old house which of course has very old original plumbing. He was wonderful. He checked over the issues we are having. Then, in a conference call with our caregiver and me, he explained exactly what Is happening. He was sensitive to the fact that any major work in this house is, at this point in time, not something we want to do. I especially appreciated his attitude. He was not condescending. He was polite and experienced. We are very pleased our issue will be fixed tomorrow. I also thank the McDonald management who salvaged trust we lost yesterday after another plumber had an unfortunately bad experience with us. He, I’m sure is an excellent plumber, while customer service experience is learned over years of house calls. He has a good mentor in Laird.