AquaTek Plumbing, Inc.

Company services manufactured home but highly do not recommend to use! they quoted over $2000.00 to replace our water heater and then on too charged me a service fee of $175 which basically was the over price quote of words out of the services mouth this is disgusting that a company is price gouging people for a basic fix to a water heater replacement! I went with them again because they fixed my last one and now pricing has gone to an extreme during a freaking pandemic. I also was not advised of the service charge when. I called. THE SERVICE FEE IS CHARGED IF YOU DONT DO A SERVICE WITH THEM BUT IF YOU TAKE THE SERVICE WITH THEM THEY DONT CHARGE THE $175.

Had a no show. We're required to use Aquatek by our HOA. Had an hour window appointment. They called during the appointment window to tell me they had to reschedule. Service: Plumbing leak repair

I want to acknowledge an Aquatek worker by the name of "AJ". He was very professional and effective in performing his job. He came out on a weekend emergency basis to help with a outdoor drain problem. He came to our door to let us know that he was here to assess our drain problem. He listened to my description of the problem. He met me at the drain so I could show him the issue. He agreed that it was a sump pump float problem. Finally, he said he would submit a report to my HOA which would include a recommendation for a new float. I really appreciated that he didn't just assume that this was a routine drain clearing like his predecessors had done earlier in the week. Service: Drain cleaning