Best Choice Plumbing

Mike (Best Choice Plumbing) replaced my hot water heater today and did a great job. Communications were excellent both in doing the initial visit and the follow-up with the heater install. More than anything, Mike is a real gentleman with a very friendly and knowledgeable demeanor. He's very hard working and quite professional. Though I offered, he preferred to bring up his supplies himself (I'm on the 3rd floor of a building) rather than let me help him. Being organized, he managed to do this in only a couple of trips. He prepped the work area using a thick ground cloth and went about his work. During the install he listened to my concerns regarding placement (I needed space for an upcoming new washer/dryer). Here is a picture of the finished work. You'll notice that the expansion tank is mounted high so as to permit a stacked washer/dryer next to the heater. He made sure to mount this to a wall stud for structural integrity. I will definitely call Mike again for my next plum

He did great work, but I had to wait over 2 weeks just for a home warranty toilet replacement, he insists that I get a more expensive toilet, then bills me $614 ($344 out of pocket) for a simple toilet replacement that would have cost me $120 MAX if I had done it myself (I had purchased one from Home Depot already), and then he doesn't even take the old toilet away. I asked him to wait a few mins while I called the company so I could resolve the billing issue with the warranty company but he wouldn't even wait 5 mins for me to get a resolution. I got a resolution with the home warranty company 5 mins after he left and they say they'll cover the full cost, but he STILL cashed my check for the remainder and then tells me to sort it out myself with the warranty company. Very unprofessional and overpriced for such a small job. He only gets 1 star because that's the lowest limit and he did a good job installing the toilet. Service: Toilet repair

Mikhail was very professional and helpful with all questions and concerns. Highly recommend if you need anything fixed or adjusted in a timely manner.