Altitude Comfort Heating and Air

Unfortunately we had a terrible experience with Altitude Comfort Heating and Air. We called to have our swamp cooler repaired, they were able to come that day and said they can fix it. 30 minutes after the repair, we had water overflowing on our roof nonstop - we had to shut everything down. I called immediately, sent texts, left messages to both the woman who worked on the unit as well as the business. I've continued to reach out, no one has ever responded. It's 95 degrees and we still have a broken system, after paying almost $500 for the 'repair'. There are so many better options out there - it may be why this business was the only one who had availability. Save yourself the headache, frustration and the money, this business is terrible. Service: A/C system repair

Amanda was really quick to address issues we discovered with our HVAC (water leaks around furnace and from a nearby pipe, error message on the humidifier) and got everything in working order quickly. Super helpful, efficient, and pleasant! Always appreciate how responsive Altitude has been for us. Thank you. Service: Repair HVAC

I have tried to like them but at this point must say Beware! AC replacement started out good, price was right and Doug seemed efficient on the phone. Installation done during cold weather, they had to come back in warmer weather to finish and didn't. Talked to Doug at least a dozen times and got the perpetual run around, eventually he stopped answering my calls and will not return messages left. Money paid for the work not done should be refunded. We did use his Tech- Amanda to finish the job on her own time. Paid her directly- She is AWESOME, a talented tech for sure. Doug- why wont you call me back- seems to be a common thread in the reviews. Service: Install AC