Altitude Comfort Heating and Air

I’ve been meaning to leave this review for a long time. Between selling a home and moving, and then covid, it just always got away from me. Anyway, we had Altitude out a few years ago when our heat went out, on Christmas Eve-Eve of all days. Turned out some sensor died. It was over $700. Sucked to pay but we felt fortunate we were able to pay it. A few weeks later, we were cleaning up our Christmas decorations outside and found the check we wrote... neatly folded and tucked in a wreath on our patio. I never noticed that it didn’t clear. I don’t know if they just waived it or maybe the technician paid it himself… not sure. But either way such an amazing surprise. The service was worthy of a 5-star review anyway, they came out same day and were courteous and professional. Then to surprise us with a Christmas gift like that… just amazing. Thank you!

I worked with Altitude a few weeks back. It wasn’t cheap and completely stopped working a few weeks later. I’ve tried to reach them many times without a single call back. I would advise going somewhere else in the future. Services: Heating system repair, A/C system repair

Unfortunately we had a terrible experience with Altitude Comfort Heating and Air. We called to have our swamp cooler repaired, they were able to come that day and said they can fix it. 30 minutes after the repair, we had water overflowing on our roof nonstop - we had to shut everything down. I called immediately, sent texts, left messages to both the woman who worked on the unit as well as the business. I've continued to reach out, no one has ever responded. It's 95 degrees and we still have a broken system, after paying almost $500 for the 'repair'. There are so many better options out there - it may be why this business was the only one who had availability. Save yourself the headache, frustration and the money, this business is terrible. Service: A/C system repair