Lighten Up Plumbing, Heating, Cooling and Electric

The entire experience was great!! Super friendly and knowledgeable! Justin, Cole, Ryan and Keith are an amazing team! Thank you Michelle, Scott and Logan for getting me an appointment so quickly. You have a definite customer for future needs. Thank you again! Service: Ductless heating & A/C services

I had the absolute pleasure of welcoming Cole G into my home to repair my toilet yesterday. He was on time, extremely polite, explained what he was going to repair and how much it was going to cost before he began. I've used many repair services since I've moved to Fort Collins, and I can honestly say, Lighten Up Plumbing is head and shoulders above all other companies I've used. From the first call to arrange the appointment until completion, this is the most professional, customer service driven company I've ever dealt with. This was definitely a 5 star experience. A huge thank you goes out to Cole G for a job well done! Service: Toilet repair

As I explained to the customer service person yesterday who called, my intention here to is to provide a fair, polite, honest assessment of my experience with Lighten Up. I hired them to perform a kitchen drain clean-out for my rental property; after explaining the urgency and that I needed someone who could address the issue quickly, they committed to a 12-4pm window on a Friday which would mean a 24-28hr period where my tenant would not have use of the kitchen plumbing...a bit longer than I had hoped for, but I deemed this acceptable and it would allow me to try a new service provider. I then received a call in the middle of the Friday arrival window (2:15pm) and the customer service person told me their technician slated to do the job was being held up on a project that was taking more time than anticipated. Okay, I thought, they are probably going to tell me they will arrive after the stated 4pm timeframe, possibly designate a different technician, etc. However I was told that they