Cutler Bay House A/C Masters

Ryan and Team were awesome! The installation team was professional and offered good suggestions! was super clean after day's work! They also adjusted to our schedule as needed! excellent team excellent installation! So nice to be warm now!

We had our go out and within 24 hours of calling we had a repairman arrive. We were in the middle of a heat wave with the building almost 90 degrees. Derek arrived on time and diagnosed and repaired the unit in under an hour. We are grateful for the efficiency as well as answering ever question we have. recommend!

Called this company as a first time customer to have my AC fixed since it stopped working past 5pm. I spoke to their scheduling department and they told me that they would send a technician in 2 - 2.5 hours and when this time passed I called them again and they told me the technician would be calling me any minute because he was on his way to my house. An hour passed after this and called again and they told me he was still working on the last job and he still didn’t know when he would finish. If I was informed accurately about his delay I would have reached out to someone else and now have to spend the night with no AC in mid summer weather. Thank you for not communicating properly and leaving me hanging.