Sunset Air and Home Services

Sunset has been a very reliable business for the past decade since I have been using them and continues to maintain their excellent service to their customers. They are professional , courteous, knowledgeable, and above all trustworthy. As well as digitally up to date with communicating with their customers. Their technicians are excellent at doing their jobs. The staff at the office are also wonderful. I highly recommend them.

Sunset Air installed a wine cellar cooling system that required repair work. This was done by the previous homeowner. I scheduled a service appointment, but they called and told us they wouldn’t perform the service work because they saw a competitors truck working at our home when their tech arrived. We did have another company replacing an AC unit. I was absolutely blown away and asked several times for them to perform the paid service. They would not. They also installed a new AC unit in the home in 2022. We’ve been struggling with high humidity in the upstairs that this unit serves. Had a company perform and inspection today and found that they left a gaping 10” hole between the inside air handler and the attic. It was letting 105 degree air into the air conditioned space and the air handler already had significant condensation. Do not use this company. As a quick reply to Sunset’s response. That is true. I was very frustrated when they said they would not service the unit

Ryan called when he was 15 minutes out within the appointment window. Efficiently and professionally serviced main HVAC and our split system for the garage. He also installed the filter in the highest part of the home. I really like the detailed invoice emailed to me. Overall I’m extremely satisfied with Sunset Air services. Service: HVAC system maintenance