Westbrook Service Corporation

My AC quit working and I called Westbrook to schedule AC diagnosis. Scheduling was OK and a technician showed up on time. The diagnosis the technician gave to me was something wrong with the wire that connects the panel and inside unit. he promised to give me the pricing to fix the wire the next day. I didn't get a call from them after calling them several times. I had to go to another company and it turned out that the switch for the inside unit was off. That's the reason AC unit didn't start up. I turned on the switch and my AC started working again. Westbrook gave me the wrong direction and I could have ended up with paying $500 to replace the wire. I called them asking for a refund and their attitude was just rude. Even my credit card company that was on the line as well said they were rude and they were glad that I would never had business with them again. Anyway, I don't know why they have good reviews. Maybe my business was just too small to be good for them.

Shane and Amy were a breeze to work with. They gained a lifetime client in me when they assisted with an emergency repair at my medical office building in Orlando. Great folks! Service: Sewer repair

We could not be happier with the work done by this company. We had plumbing and AC jobs completed, which also included electrical work and drywall - everyone we worked with was knowledgeable and professional. This company is committed to excellence and will not leave a job until it is achieved. We live in a 93 yr old historic home, so surprises are common and even simple jobs are not always easy! Their work is exceptional and we will not hesitate to use them in the future!