Gale Winds Air & Heat II

Gale Winds is very responsive and always lives up to their commitments, something very rare in the current business environment. We receive good client service, fast response times and they even look for ways to save us time and money. They are very detailed in their explantation of work performed and we look forward to a long working relationship with them. Faith Baptist Church of Palm Bay Service: Install AC

Since new ownership, service has DECLINED severely. Do not have set office hours which is inconvenient when they have customers come to them to pick up "special" filters needed for unit. Asked if they could just ship or just drop off ONLY IF they are at a job close by. Responded with they are not a filter delivery company which I am well aware of, didn't think dropping off would be such a demand if they were close by and only if. Anyways, previous owners WERE AMAZING!! New ones not so much. With the hundreds of AC companies to choose from in the Melbourne, FL area, guess they don't need referrals or more business. Services: HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system dismantlement, A/C system repair, Installation, Heating system installation, Install thermostat, Thermostat repair, Repair HVAC, Install AC, Ductless heating & A/C services, Heating system maintenance, Thermostat installation

Gale Winds Air & Heat is a quality Company with a knowledgeable, highly skilled, reliable and trustworthy team that consistently provides superior service. As a long term customer, I know I can count on them to 'show up' at the right time and in the right way. For example, recently, after an exceptionally hot summer day, my ac shut down. The temp indoors soon became unbearable. Hoping it was due to a capacitor or other simple fix, a friend suggested contacting a 24/7 emergency repair service in the area to come by to assess the issue. I did, but it proved to be a costly mistake. A technician came out that night, performed a quick assessment and claimed the entire ac unit would need to be replaced. He consulted with his Manager over the phone about options, and presented a quote for a new, top of the line ac unit, without properly diagnosing the issue or checking the warranty on the existing ac unit. I paid him for the after hours service call and weekly rental of a portable ac unit,