Lonnie's Air Conditioning

This company did a full install (two brand new United, new air handler, the whole 9 yards) months ago on a home I then purchased. During the inspection, there was an issue with the downstairs unit not cooling, and it was repaired and warranty covered the issues. Now, 2 months later, same issue on the upstairs unit of the home. I called on Sunday for someone to come out for repair but was told he would call me back Monday. He called Monday morning said he would come out but it was going to $150 just to show up. I chatted with him a bit about the fact that these units were brand new and shouldn’t be having issues back to back. He was extremely rude when I asked him about the warranty. I finally asked him if I needed to use his company or if Trane (manufacturer) covered the actual warranty issues and he was the go between/service provider. He said he didn’t care if I took my business elsewhere,so I did.

Everyone I've ever worked with at Lonnie's Air Conditioning has always been friendly, professional, and knowledgeable. I've been a client using this company's service since 1990 with nothing but the best experience possible each and every time.

After getting led on for 90 minutes on another AC company that tried to sell us a brand new unit for no reason, Lonnie's was a breath of fresh air. Our tech was in and out in a third of the time and actually fixed our heater instead of trying to sell us something we didn't need. Prompt and courteous and the price of the replacement contactor was reasonable as well. We plan on calling Lonnie's for regular maintenance in the future. Service: Heating system repair