The Friendly Plumber LLC

They do not work by the hour, but by the job. While glue was drying for 30 minutes I said lets fix this and that and each item was a $75.00 to $100 job while waiting on site. So in one hour if they do 5 services at $100.00 each it's a $500.00 hour Service: Plumbing leak detection

This is the first time ever writing a review of a business. I tried to resolve my issues with the owner without any resolution. I want to worn others of the absolute horrible experience I received installing a water heater. The tech was "friendly" I was not given a price and I accept responsibility for not making sure I had this before the work started. This was obviously a big mistake. The tech showed up with a helper and they took 3 hours to install the water heater. They spent most of the time chatting in the driveway. This was on my time and costing more money which I was unaware of and couldn’t imagine that they would be that irresponsible. They proceeded to take a large piece of wood out of antique door and stained carpets while removing the old water heater. There was also a cracked new water pan placed under the water heater rendering it useless. Never bringing any of this to my attention, only for me to find out after the fact. The cost was $880 for just installation. I reache

Today I needed service asap and they got it done. I ended up needing a new water heater (mine was over 18 years old). I had a heavy leak out of nowhere from the top. They got me a new one installed same day. Jose was very professional and kept me informed even before making loud noises and updated on his progress so I would know the time frame until completion. 5 star employee for sure!! UPDATE: cut wire...no hot water and keeps tripping breaker. Waiting on 3rd visit, 2nd time here today!