American Energy Heating & Air

Woke up freezing. Very responsive, fit us in within a few hours and resolved the problem quickly. Phone service was professional and efficient. Couldn't recommend them more! Services: Thermostat repair, A/C system maintenance

They did a great job replacing my AC for my upstairs unit. The process was super easy and Michael was very helpful from start to finish. Definitely recommend them! Service: Installation

After looking over the current 22 reviews (at this typing) for American Energy Heating & Air, it amazes me how a company that was receiving highly rated reviews can go from sugar to s#!t with my experience. This company was the pick of the litter, from our home warranty company. Initially, they were very responsive to set up the appointment. The tech came out and "diagnosed" the problem with our A/C unit. He advised me that he would have to contact the home warranty company to get authorization to order the part(s). This occurred on a Wednesday, the following Monday we began calling "Kathleen" and left her VM after VM, with no return call (at the typing of this review), to get a status. I reached back out to the home warranty company, who advised that they didn't see a diagnostic status on our work request and that should have been updated within 48 hours of the tech being onsite. The home warranty company began calling American Energy Heating & Air and they never received an answer.