Hail Pro - Urbandale

The guy who runs this branch is a straight up tool bag. The guy came to our house and was bragging how he took people to court. The company Wouldn’t provide a quote even when asked for. This is a fly by night company. Most people call them storm chasers. Stay clear of them.

The project manager, Jeff, would answer any question I had until I had paid $2,000 down. Then he ghosted me and wouldn’t respond to any form of communication for months. I had to call the corporate HQ in Minnesota to get information. Signed agreement in June, siding was installed in February. 8+ months wait for 1 wall of siding damaged in hail storm. When they finally did the job in February, the workers left a giant mess. I’m still picking up nails, small scraps of siding and styrofoam all over the yard. Luckily, I went right out and looked or my child probably would’ve had a large nail through her foot. They basically picked up the big pieces and left everything else for me to do. The only positive thing I can say is that the actual siding installation looks fine. I was close to cancelling the entire project and hiring a different contractor, but Vanessa in their office got in touch with me and was more organized than Jeff. Would not use again.

nice customer service had a such great experience with the company Services: Exterior finishing, Home building