Jefferson Electric of Greater Indianapolis, Serving Indiana

Our experience may be an anomaly, but thought I’d at least provide it. We paid JE a premium price for a full house rewire (based on reputation) and received absolutely terrible project management and communication. The project manager would go to great lengths to avoid communicating and to blame others for project delays. Our house was not taken care of during the work (hardwood floors with plaster ground into the grains and cracks) and the scope of work was not completed to our expectations (based on their quote and justification for price). To their credit, the ownership did listen to our concerns after the project and made some efforts to address them. But still left feeling very disappointed and we are working with other companies to fix some of the deficiencies from the JE work.

One of the drivers this morning was really ridiculous. Driving very close to my bumper. Finally went around me laughing and pulled in front of me. He really needs a lesson of how the big van he is driving is a weapon and he could have hurt many people on this highway. He is representing the company he works for and the company is displayed all over it. I called in and gave the license number and have 2 witnesses. The only way to try to stop this is to let the company know via review as they will not call me back.

Rob and Casey were excellent to work with on the business side of things. They walked me through the process step by step and were always available to answer my questions. On the install side of the process was Sean Staley and his team. This team is the definition of professionals. During the install they were there to answer any questions we had and we had a lot. The attention to detail was incredible. It was the small things that stood out to me like removing their shoes before coming into the house, filing down their cuts on the ground mount and how clean the panels and inverters looked on the house just to name a few. Overall, this company offers one of the best panels on the market and a professional and pleasant experience. I will use Jefferson Electric for all of my solar and electrical needs going forward.