American Home Services

I paid $155.06 for service and my filters to be changed and I don't have anything to show for it. It started on 6/27/2015 when the service guy came to my house and didn't know what he was going and pulled my unit apart and couldn't finish and had to reschedule another appointment. The 2nd appointment was on 8/13/2015 and that service guy came out and stated everything was fixed and the water should be going within an hour. I got home that night and nothing was working. I was frustrated and just wanted my money back, but I was talked into making another appointment. On 8/18/2015 once again the guy came out and claimed everything was fixed and working and I would have water within an hour. I got home that night and still no water. I've tried contacting Crystal and Robert several times now and I've got nothing but the run around. They never return any phone calls and are refusing to just refund my money. They are steady trying to talk me into making another appointment, but haven't attemp

We were extremely pleased with the services from AHS. They were very professional and courteous from demo to install. We didn’t have an outlet near where we wanted the unit placed and they scheduled an electrician to come out and install one right where we needed it. The performance of the system is really good. We are using so much less soap. We don’t get spots on our dishes or showers anymore. My wife LOVES the way her skin feels after her shower. Our 7 month old baby feels like velvet after bath time. Everything about our water has improved from brushing your teeth to making coffee to cooking. We’re very pleased with our Rain Soft system and AHS.

I have purchased two water softeners from them and my daughter purchased one on my recommendation. She has not had a good experience with them. I had good experience with them until this past week. My sister-in-law had stored a lot of items on a table four years ago and came by to go through them only to find they were wet. I called 4ECO and they sent out a plumber that afternoon. He quickly located a pinhole leak in the pipe from the water softener discharge line. He declined to charge me thinking AHS should bear the expense of any repair. I called AHS and explained what we had discovered and it was clear the girl didn't believe me. She said she would have Robert, the general manager call me back. He never did so I called again the next day. I still couldn't speak with him and the girl said I would be charged a fee if they came out. Again it was clear she didn't believe me. I ended up having 4ECO do the repair and still have the portion of the pipe with the pinhole opening.