Sears Heating and Air Conditioning

Sears Home Improvement replaced a Shower unit in our master bathroom and we are EXTREMELY PLEASED with the final results. Beautiful job and installer very confident and knowledgeable about Shower installations. Recommend highly you use Sears Home Improvement for Shower unit installations. Thanks so much we finally found someone who can do the job at a high rate of satisfaction.

Long delay getting started. After I paid 1/3 down, I heard nothing for several weeks. Finally got through to them, they required me to send them a bank statement proving I could pay for bath remodel. My bank advised me to cancel, as it was insulting. If I could not afford to do the remodel, I would not have even looked into it. Finally got vanity instock, the contractor Herbie was fantastic. He went above and beyond in every aspect. Original salesman was only phone number I had for sears, my calls to him went to voicemail and mailbox was full. I found out he was no longer employed by them. Then Sears filed bankrubtcy day before job was to start. Herbie came and got finished in time he stated. Love the result, but I will never deal with Sears again. No wonder they are going out of business, if they treat every customer as they treated me.

We had a new roof installed last Tuesday. A regular roof and a flat roof over a sun room. All went well until it rained over the weekend. The sun room leaked. Not drops but flowed. We have tried to contact someone at several numbers given but have received no response. One of the reasons we chose Sears was their warrenty and promise of quick response in the event of any issues. We hope we get some kind of response before the next rain and our room is flooded again.