Suburban Heating & Cooling Inc.

I usually do not write reviews but in this instance I feel I have to. I was having an issue with the heat in my house and the contractor I usually use was having no luck in diagnosing and/or repairing the problem. After three visits and three days- still no heat, I reached out to John at SH&C. Within fifteen minutes of leaving a message he had called back. We talked about the issue and he was very informative and up front about what they could do. Within an hour the technician was at my house and within two hours the house was heating up. The next morning it was two degrees out and the cold could have done some serious damage due to pipes freezing. John listened and was sympathetic as I pleaded for help with the furnace. John and his technician were professional, informative and got the job done. Service: Repair HVAC

2 ½ years ago John Fucci helped us to replace an ancient, bulky oil burning furnace and conventional water heater with a high efficiency gas furnace and indirectly heated water tank, all financed very substantially under the Mass Heat Program. Not only did he do a splendid job, within the projected budget and time span, but he applied great effort and imagination to fit the new system into a basement corner previously occupied by the oil tank alone, leaving us with added storage room in the considerably larger space that used to house the old furnace and water heater. Throughout the progress of his work he and his team maintained the highest level of consideration, politeness and good cheer, while applying the most rigorous standards of precision and esthetics to their production. It was a pleasure having them about. Subsequently, we have gratefully enjoyed the considerable improvement in our heating and in our heating bills, as well as John’s instantaneous response to every questi

Suburban installed a high velocity central air system for us over the winter. From the initial estimate to the final installation, John and his team have been very professional and a pleasure to work with. Even with cutting holes in the ceiling of every room in the house, their work was exceptional clean. I recommend them highly.