Roto-Rooter Plumbing & Water Cleanup

Derric was kind, professional and very knowledgeable. He explained everything that was to be done in great detail and showed me pictures of what the equipment would look like. He also quoted an estimate range of what the cost may be. It was shortly after his departure that the mitigation team called to tell me they were coming. Gift and Jay were also very nice and professional. They went to work immediately which was a great relief. They set up the eqpt in ways that we could access a room if we needed to. I would very highly recommend Roto Rooter for water damage as well as clean up Service: Water damage-related cleanup & repair

Alex, training with Jerry came out to the house. Both technicians were very polite and clearly conveyed the work to be done as well as next steps. It was nice to see someone taking pride in teaching and someone attentive to learning a task. Thanks Services: Drain cleaning, Plumbing

Hi, this is an update to my initial message, I was given a generic receipt from the technical after the service was completed and he directed me to contact the office for an itemized receipt on the work. I have contacted the office and spoken to three representatives three different times and they each put in a request for an itemized receipt to be sent to me via email and as of today, I have yet to receive that receipt. This is completely unacceptable, and unprofessional and this left me as a consumer feeling like I've there's something nefarious at play. The least I should get after spending approximately 5200 dollars is a receipt specifying the work performed. I do not recommend this company and I wish I had chosen another company. Services: Water heater installation, Garbage disposal installation