Pro Services LLC

I recently experienced a flood in my home. As a result, mold started to form all over the walls of my basement. Pro services worked with my insurance company to get my issue resolved. I scheduled an appointment for them to assess the damages at my home. Their team walked me through the damages caused by the flood and pointed out where my issue was stemming from. Within no time they had my home looking like nothing ever happened. I am 100% satisfied with how the dry wall, paint, flooring and the removal of the awful odor from the flood turned out. Thank you guys for all your help.

It's almost 2 weeks after our project "completed" and I am still livid. Quality of Work: poor - Grout is crumbling from just people walking on the floor - My partner and I spent 2 hours repairing and reattaching the air ducts in/under the floor. One of the ducts was completely unattached and spewing heated air outside. Sadly, I forgot to take a photo. - I had to scrape paint off the counters - There is paint on the new tile (I wish I could embed the photos in the review) - ever heard of painters tape? Also, I complained about this 2x before, but they still couldn't be bothered to look around on their own to see what needed removing - Paint splatters on tile and on my hardwood floors!!!! They may be old floors, but that is not how you treat someone's property. - They raised the height of the floor, and after I complained about the 1/2 inch difference between the tile and hardwood, they added these "transitions" that are even higher! What am I supposed to do when someone trips over one

Pro Services of Frederick, Maryland, is excellent. Luis is very thoughtful and knowledgeable. This is the first business that asked, first, if everyone was OK from the fire. Luis has an excellent way of working with all those involved. They are fair, professional, trustworthy, and easy to work with. Claire in the office does a wonderful job passing on the needed messages and documents. We are lucky to have found the Pro Services of Frederick. Thank You to the whole team. You will be very thankful you selected this company for fire mitigation and building repair. Also, they are experienced working with insurance companies which made the whole experience easier. Service: Fire damage cleanup & repair